USD
  • USD
  • AUD
  • CAD
  • CHF
  • DKK
  • EUR
  • GBP
  • JPY
  • NOK
  • NZD
  • RUB
  • SEK
Home/ Customer Reviews

CUSTOMER REVIEWS

  • By Stefanie

    Feb 24,2020

    I am so completely sad and angry! I was so excited and ordered this beautiful dress and sent in custom measurements that, not one but two separate, seamstresses took for me and my dress is WAY too big! AND in the wrong color!!! It is now going to cost me $250 for my seamstress to alter the dress because she basically has to take it apart and redo it to make it work for me. I have accepted that the dress is white and I'll just deal with it even though I requested ivory. I have 9 weeks until my wedding and just need this to work. But customer service has been a nightmare! They requested pictures of the dress - I sent them. They requested pictures of the measurements of the dress - I sent them. They requested pictures of me in the dress - I sent them. They requested pictures of me being measured - I sent them. NOW they want MORE pictures! It has become quite clear that they are just dragging this out as long as they can and have no intentions on fixing their error or reimbursing me any of my money to pay for the alterations. Alterations that I shouldn't have even have to have done because I ordered CUSTOM MEASUREMENTS!!! Oh and since they were custom measurements, I can't just return the dress. My fiance and I have 6 kids between us so spending extra money on alterations is infuriating! Weddings are already stressful enough and now they won't take ownership that THEY messed up! I am not one to complain or write negative reviews ever, this is my first one, but after dealing with this for WEEKS now and crying more than I'd like to admit, plus getting no where with them, I decided it was time to let others know about my experience since the company won't do anything. I'll never order anything from here again. This is just wrong and I wonder how many other brides out there are going through this. Pictures of my order, the dress, the dress measurements and my measurements are attached to this review.

  • By Gg

    Feb 24,2020

    The Dress Look exactly like on the Photos. Its beautiful i love this Dress

  • By Steph

    Feb 24,2020

    Can someone post picture

  • By Louise Pilbeam

    Feb 24,2020

    The length of the dress is perfect for my height. I highly recommend this dress! Its price is a wedding present! I would pay twice of what it costs just because it is really worth it!

  • By Svetlana

    Feb 24,2020

    This is my wedding dress)

  • By Tania Reascos

    Feb 24,2020

    is good to know that i cant find dresses in this place but i need this dress minimun 15 days how can I pay for this because I dont have a credit card so I wanna Know how I can do.
    thanks

  • By Fran

    Feb 24,2020

    What are the 2 colors of the dresses in this picture? Thank you!

  • By Debbora Konik

    Feb 24,2020

    This dress is very cute, and the quality is good, for the price. I ordered a size up, but the dress is rather small still. My granddaughter is slim, but probably wont get much wear out of the dress due to small size, but I chose not to return it. When I order again I will order 2 sizes up.

  • By Adolfus Birkenfeld

    Feb 24,2020

    Since most reviews said it runs large, I got a 22W because I am not too large in the bust but need the room in the hips. 22W was great. The color is lovely and different.I was very pleased.

  • By Rabbie Brickey

    Feb 24,2020

    Beautiful dress! Order at least one size up and it should fit. The dress I received is wine red in color not true red like some of the others reviewers have recieved. It's absolutely gorgeous and fits perfectly, such a relief because I hate dress shopping! It's quite flattering, perfect for curvy women. Provides coverage while still looking sexy and elegant.

  • By Rabbie Brickey

    Feb 24,2020

    Beautiful dress! Order at least one size up and it should fit. The dress I received is wine red in color not true red like some of the others reviewers have recieved. It's absolutely gorgeous and fits perfectly, such a relief because I hate dress shopping! It's quite flattering, perfect for curvy women. Provides coverage while still looking sexy and elegant.

  • By Sintayehu ali

    Feb 24,2020

    I wanet

  • By jacaline

    Feb 24,2020

    Really happy with this dress. I order this on line and really surprise with the high quality when I received it . Thank you.
    The staff is also very professional, I give them the wrong measurement and they ask me to remeasure saying it is too small for my standard. I am surprise, they are right, i measure the wrong place.

  • By lassalnathalie

    Feb 24,2020

    La robe est magnifique est correspond parfaitement à la photo, couleur compris. Elle est de très bonne qualité. Je la trouve superbe. Reste plus qu'à l'essayer mais la taille me parait tout à fait correcte. Livraison beaucoup plus rapide que je l'imaginé. MERCI

  • By aleeshac

    Feb 24,2020

    When I purchased this dress I didn't realise that it was a made to order dress so I was a little concerned that the dress wouldn't arrive in time for the ball. After a couple of quick emails to customer service they were able to produce the dress and send it out early. The dress was made perfectly and the size was perfect no alterations needed! Such a beautiful gown!

  • View more