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Reliable Shipping Service

Many of our items are made-to-order items (learn more about order procedure). An automated email will be sent 24-48 hours after your package is shipped out. You could view the status of your order on the courier official website with your tracking number.

If you have trouble receiving your tracking number, Please contact us at: [email protected]

 

1.  When we I receive the tracking number?

In general, tracking number will be available 24-48 hours after the package is shipped out.

 

2. What courier company are you using?

We work with reputed companies like UPS, DHL, TNT, DPD, EMS, etc.

 

3. How long does it take to ship?

Expedited Shipping- Delivery times are between 3-5 days to all major destinations.

Standard Shipping- Delivery times are between 6-8 days to all major destinations.

*Please note for some items, it needs several days to process the order.

 

4. How long does it take to get my package? When will I get my dress?

 

Total Delivery Time = Processing Time + Shipping Time     

 

Precessing Time Span for Different Dresses

▲ Wedding Dress: 15-20 Calendar days
▲ Bridesmaid Dress:   6-12 Calendar days
▲ Wedding Party Dress: 10-14 Calendar days
▲ Special Occasion Dress: 10-14 Calendar days
▲ Prom Dress: 12-15 Calendar days